All orders will be shipped within 2 business days after receiving payment. Shipped will be insured and come with a tracking number. In the event that an item is damaged during shipping, please take pictures so we can settle the issue with USPS. Once the issue is resolved through USPS, I will either issue a refund or recreate the product as close to original as is possible (client's discretion).
Items marked as "delivered" by USPS that are lost/stolen will not be refunded by Twisted Enterprises.
International shipping does take longer (I ship from the United States), please allow at least 10 days for delivery. Other than time, the process is the same as domestic shipping.